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Over 100 years experience as your Family Doctor

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Welcome to Fernville

General Data Protection Regulation (GDPR)

Our Privacy Notice has been prepared to meet the requirements of the General Data Protection Regulation (GDPR) (EU) 2016/679. The Notice explains your rights to privacy and how we gather, use and share information about you.

We participate in the My Care Record programme to help ensure that professionals directly involved in a patient’s care have access to the most up-to-date information about them. Please follow the link to access the Privacy Notice for My Care Record.


You can now receive reminders for your appointments and cancel any you no longer need by text message.


Help us reduce pressure on the emergency services


111 is the NHS non-emergency number

It’s fast, easy and free. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.


When to use 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

  • You need medical help fast but it's not a 999 emergency

  • You think you need to go to A&E or another urgent care service

  • You don't know who to call, don't have a GP to call or we are closed

  • You need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist.


Please call 111 before visiting Urgent Care or A&E



Book or cancel an appointment online >


Request a repeat prescription online >


If you have not yet registered please find out more about our on-line services


See our latest newsletter - May 2018 >

Picture of a rabbit running late

 

 

How can you help your GP run to time?

 



Would you recommend Fernville to Friends or Family?

Whenever we do something for you, you are entitled to apply "the Friends & Family Test" by answering the simple question: “How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?” All GP practices in England are introducing this test as a quick and simple way of collecting patient feedback to improve services.

You can pick up a form in the surgery for this, or complete the test using our automated check-in screen. But you may prefer to do this online following the link below. You can also view the results!


Friends & Family Test >


What you told us, and what we're doing about it:

Please follow the links to download our

Telephone Access Survey Report 2015

Local Patient Participation Report 2015


Fernville is a modern, expanding practice with an excellent reputation, located conveniently in Midland Road, close to Hemel Hempstead town centre.

Our practice area includes the whole of Hemel Hempstead and we welcome any patient not yet registered with a local Doctor.


We provide...

We offer...


For more information, please download a copy of our Practice Information Leaflet.


To access the information we are required to publish about our doctors' pay, please follow the link here .