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Patients' Access to Medical Records:

How to access your medical records

The Practice will ensure that it is as easy as reasonably possible for patients and their representatives to exercise their legitimate rights of access to medical records.

Please write to the Practice so that we can have an accurate record of the request.  We will respond to a written request within 14 days, with agreement to provide access or with a legitimate reason why access has been refused.

There will be a small charge for providing access to medical records and for providing copies of records if this is required.  Details of these charges are available at Reception.

We will require proof of identity before making records available.

Coming soon - online access

We are making arrangements for patients to access key information from their medical records online.

You will be able to view, export or print summary information including information about medications, allergies, adverse reactions.

We are working with the company that supplies our computerised record system.  They are developing a facility called Patient Record Viewer for this purpose.

To provide the best possible facility for patients, we will be taking into account guidance published by the Royal College of General Practice, and other organisations.

We will link the new facility to our website, to provide a convenient point of access.

We intend that this new facility will be in place no later than 31 March 2015.