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On-line Services

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On-line Services

Click here to book or cancel an appointment online
Click here to request a repeat prescription online

You need to be registered to use these services.

Registering to use our on-line services:

You can now book and cancel appointments, and request your repeat prescriptions on-line. There are 2 ways to register for these services:



Booking appointments on-line:

Please help us provide the best possible service to you by booking an appointment with the most appropriate member of the team.

For more information about the services provided by our nursing team, please click here.

Patients tell us that the on-line booking service is extremely convenient and easy to use. Unfortunately, a small number of patients have been inconvenienced when they have booked an appointment with a clinician who is not qualified to deal with their problem. If you need any advice regarding appointments, please contact our Reception Team (01442 213919) who will be very happy to help you).

Requesting repeat prescriptions on-line:

Patient Access also provides links to information about the repeat medications you have been prescribed.

When making a request, we would be grateful if you would include any relevant information within the 'free text' box provided in the on-line form. For instance, you may want to tell us that you need a prescription earlier than usual because you are going on holiday.

Young adults:

We recommend young adults register independently for our on-line services. This will secure your confidentiality not only now but also in the future. If you have been registered by a parent in the past, please let us know and we will send you a new PIN number.

Access your medical records online !!!

If you wish to arrange online access to some aspects of your medical record, please download the information and application form here and follow the instructions. In order to maintain the security of records this is a more complex process than the basic registration.

Please also read this important leaflet about access to medical records:

Keeping your online health and social care records safe and secure