Crisis Support

HPFT Out of Hours Helpline

This service operates through the night from 5pm – 9am on weekdays and around the clock at weekends and on Bank Holidays. The service is available to our service users and carers for advice and support outside office hours. The helpline is staffed by experienced mental health professionals and support staff who can offer the following support: Putting worries and anxieties in perspective, Guidance about local services and referral if needed and Information on diagnoses, mental health issues and medication. 

Telephone: 01438 843 322


Single Point of Access (SPA)

SPA consists of a multidisciplinary team of qualified mental health professionals and trained referral advisors offering telephonic triage for all referrals for mental health and learning disabilities services in Hertfordshire. Referrals can be made through GPs and other health professionals or through self or carer referrals. SPA operates 8am – 7pm Monday to Friday. 

Telephone: 0300 777 0707


NightLight Crisis Service

NightLight is a countywide out of hour’s mental health crisis service providing a safe and welcoming space for people who are feeling distressed and experiencing a crisis. They create a warm, welcoming and homely environment which is somewhere for you to relax and feel safe, where you can use the facilities and know that skilled and experienced staff are on hand to listen to you and offer support and advice if needed. They are open out of hours on Friday, Saturday, Sunday and Monday nights from 7pm-2am, every week of the year.

Telephone: 01923 256 391


Looking After Your Mental Health And Wellbeing During Coronavirus

For information, advice and support about how to look after your Mental Health and Wellbeing during the Coronavirus, please see the below document.

Looking After Your Mental Health And Wellbeing During Coronavirus Information