Get an Update on a Referral 

If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system.

You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.

To track your e-Referral you will need the following details to log into the e-Referral website:

– Your date of birth
– Reference number – this will be on the first page of your letter
– Password – this will be on the second page of your letter

Further information
– Choosing a Hospital or Consultant
– NHS e-Referral Service
– Book or change your Specialist Appointment online now

For waiting time information, please go to My Planned Care.
My Planned Care gives you information about hospital waiting times. The site is updated weekly and can be viewed by anyone. You’ll also find helpful advice and support to prepare for your hospital consultation, treatment or surgery.

If you can not find the information you are looking for, please contact the hospital or clinic directly. Fernville does not hold any bypass telephone numbers.

Please check this website before contacting your hospital.

Your GP may refer you to a specialist for an urgent appointment within two weeks of their assessment of you. If you’re referred for an urgent appointment, a suspected cancer diagnosis should be confirmed or ruled out within 28 days of the referral.

Once your doctor has sent the referral, you’ll get a letter from the hospital within a few days to confirm they’ve received the referral. You should have an appointment with a specialist or to have tests soon afterwards (often within 2 weeks).
You should make sure you’re available for this appointment.

If you have questions as to why your GP has referred you to hospital, or what you need to do next, please read the Patient Information for Urgent Referrals to Hospital leaflet: Patient Leaflet

Please check the NHS website for more information.

You may have waited a long time for your hospital or specialist appointment. This handy leaflet describes what you can expect to happen and help you get the most from your appointment.

Remember
– If the hospital starts you on a new medicine, check they have provided you with enough to last 14 days. In some cases your GP will not be able to prescribe certain medicines and you will need to continue to receive these from the hospital.

– Do you have a telephone number for the consultant or specialist if you have a question?

– If you need a sick note, ask the hospital to provide you with one that covers the length of time you should be off work. You should only ask your GP for one if your inability to work is unexpectedly prelonged.

– Ask if you need a follow up and if so, how will this be arranged? If you do not hear anything, contact the specialist’s office rather than the GP surgery.

– If you have a test or procedure, the specialist is responsible for arranging the test and giving your results and explaining what they mean.

– If you are being discharged from the hospital and you need care to help you recover from an illness or an operation, speak to the hospital before you leave. If hospital staff think you will need care they will arrange this before you leave hospital. Speak to the person in charge of you going home to make sure this happens. Contact social services on 0300 123 4040 if you have been discharged and care hasn’t been arranged.