Everyone has the right to live in safety, free from abuse and neglect.
Abuse and neglect can occur anywhere: in your own home or a public place, while you’re in hospital or attending a day centre, or in a college or care home. Safeguarding means protecting vulnerable adults and children who are at risk and need support.
All staff at Fernville have received safeguarding training to ensure they can identify and respond to signs of abuse and neglect.
Adult Safeguarding Concerns
If you are worried about the quality of care in a care home or other care services, an adult that is unable to take care of themselves or you suspect an adult is being abused or neglected, please report it.
Call day or night – 0300 123 4042.
Child Safeguarding Concerns
To report a concern about a child, or if you’re a child or young person being abused – or a worried parent or adult – call 0300 123 4043.
A useful leaflet has been developed for families referred to Children’s Services.
Parenting Advice and Support
Families First is the term used in Hertfordshire for services that work together to support families who need extra help. We all experience difficulties at some point and Families First work with you and your family to prevent things from getting worse. Watch this short video
They also have links to other services that can support you:
Money Advice find out what benefits you can get, how to manage debt and where to go for advice
SEND Local Offer lets parents and young people know what special educational needs and disabilities services are available locally
Family Centre Service Activities and advice for under 5s, plus face to face support from health visitors and school nurses
Parents and Family Support information and courses to help support you as a parent/carer
Support for Dads places to go for advice, guidance and support especially aimed at dads
Domestic Violence and Abuse
Take a look at Herts Sunflower if someone you know is being abused. It includes where to get help and how to stay safe.
Elder Abuse
Hourglass are a charity focused on the abuse and neglect of older people. 247 Helpline: 0808 808 8141
Carers
Go to our Carers Page for more information on this vital role.
Modern Slavery and Human Trafficking
Modern Slavery is the illegal exploitation of people for personal or commercial gain. Victims are trapped in servitude, which they were deceived or coerced into, and feel they cannot leave. Modern slavery and human trafficking is happening every day across the United Kingdom, affecting thousands of men, women and children.
Modern slavery includes:
- Sexual exploitation
- Criminal exploitation
- Forced labour
- Domestic servitude
Common areas of labour exploitation:
- food processing
- factories
- construction
- car wash
- agriculture
- tarmacking
If you are concerned about slavery, you can take action by reporting your concerns to the 24/7 Modern Slavery Helpline at: 08000 121 700