Important Notice: New Telephone System Installation

We are delighted to announce that we’ve recently implemented a state-of-the-art phone system at Fernville, designed to enhance our ability to meet your healthcare needs.

Some of the new features of the phone system include:

  • Never encountering a busy tone, as we now have unlimited telephone lines into the surgery.
  • The capability to check your position in the queue.
  • No more need to stay on hold – you can reserve your spot in a virtual queue, saving time, call costs, and the frustration of waiting. We will automatically ring you back when your call reaches the front of the queue.

We kindly request that you listen carefully to the updated options, as they have undergone some changes and improvements.